Internal Communications Explained

Whether you’re new to the world of internal communications or are faced with unfamiliar terminology, this comprehensive internal comms glossary is designed to swiftly bring you up to date with the essential language and concepts of internal communications.

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What are KPIs in Internal Communications?

KPIs in internal communications are essential metrics that measure the effectiveness of communication strategies against organisational objectives, guiding improvements and alignments.

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What is ROI?

ROI in internal communications is a critical measure to assess the effectiveness of communication strategies against their costs, highlighting the tangible benefits to the organisation.

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What is microlearning?

Discover how microlearning revolutionises internal training and communications by providing focused, engaging learning opportunities that fit into employees' busy lives.

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What is eNPS?

Discover the importance of eNPS in measuring employee engagement and loyalty, and how it informs internal communication strategies for a better workplace.

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What is voice?

Explore the significance of voice in internal communications, shaping how messages are crafted and perceived to reinforce organizational culture and values.

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What is virtual communication?

Discover the importance of virtual communication in modern internal comms, enabling seamless connection and collaboration in remote and distributed work environments.

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What are Virtual Collaboration Tools

Discover how virtual collaboration tools transform internal communications by enabling seamless remote work, fostering productivity, and keeping teams connected.

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What are Virtual Briefings?

Explore the role of virtual briefings in modern internal communications, enabling efficient, inclusive updates and discussions in remote work environments.

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What is Two-Way Communication?

Explore the importance of two-way communication in creating an engaging and responsive internal comms environment, where feedback drives continuous improvement.

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What is Transparency?

Explore the significance of transparency in internal communications for building trust, fostering open culture, and enhancing employee engagement.

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What is a Traditionalist?

Explore the importance of recognizing and accommodating Traditionalists in the workplace to ensure effective communication and engagement across all age groups.

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What are Team Meetings?

Delve into the significance of team meetings in fostering open communication, alignment, and collaboration within teams, contributing to a more cohesive internal comms strategy.

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What is Team Cohesion?

Understand the role of team cohesion in creating a collaborative, supportive, and high-performing work environment, and how internal comms can foster this cohesion.

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What are Team Building Activities?

Explore the role of team building activities in enhancing team cohesion, communication, and overall performance within an organization.

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What are Targeted Comms?

Targeted comms in internal communications involve tailoring messages to specific audience segments, enhancing engagement and effectiveness by ensuring relevancy.

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What is Strategy Communication?

Discover the importance of strategy communication in aligning and engaging employees with organizational goals for improved internal coherence and performance.

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What is Strategic Insight?

Explore the importance of strategic insight in internal communications, ensuring alignment with business goals for effective employee engagement and informed decision-making.

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