Transforming comms and training in your travel business
Save thousands in training costs per new hire, decrease turnover rates, heighten engagement, and equip your travel industry workforce with the skills to supercharge productivity and elevate the customer experience.
Retain your employees for longer
To enhance employee retention, Ocasta Engage offers an efficient and effective solution for recognising and rewarding your travel teams. The app allows managers and colleagues to quickly and easily show appreciation, regardless of their location.
These simple gestures can significantly boost employee morale, whether recognising a flight attendant for their 12-hour shift or commending a coach driver for exceptional safety performance during a recent inspection.
Demonstrating your care and appreciation through small acts will substantially improve your turnover rates.
Reduce time to competency
In the first 3 months of hiring a new starter, employers face up to 75% in loss of productivity, which can be extremely costly.
Streamline the path to competency for new hires and temporary/seasonal workers while saving up to £3,000 per recruit in training costs.
Ocasta Engage offers a seamless digital onboarding experience that is easy to follow whilst allowing access at any time, from any location. This allows your travel team to effortlessly complete essential training and compliance requirements with guidance and support readily available as they take their first steps in the industry. Get them work-ready faster and reap the long-term cost-efficiency benefits.
Keep your travel teams in the know. Easily.
The travel and tourism industry can be unpredictable, and your frontline teams often face an overload of information to keep up to date.
Cut through the noise with Ocasta Engage’s personalised news feed, targeted notifications, and internal calendar, which make staying in the know unbelievably easy.
No more overwhelm, just business-critical information tailored for each of your frontline travel employees. Staying relevant and up-to-date with weather disruptions, delays, regulations and inspections now takes just a few minutes.
Make comms relevant
More often than not, your comms are written for different employees in different locations to address specific issues. So, attempting to address everyone with a one-size-fits-all message through platforms like SharePoint, email, and WhatsApp is doomed to fail.
Instead, use Ocasta Engage to refine your strategy by delivering your news, articles, and alerts to only those who need to read them. This approach ensures that your communications consistently target the right individuals and remain relevant, maximising their engagement.
Make learning easily accessible and highly effective
Is your approach to training your new hires too intense during their inductions but lacking follow-up afterwards? Overloading them with information in a short timeframe can lead to a gap between learning and practical application.
This can create a false impression that your travel teams are knowledgeable, yet they may not apply what they've learned in day-to-day situations.
To overcome this, try a communication-first training app that allows you to incorporate brief microlearning modules alongside comms. This way, your travel teams can receive training in short, manageable segments, increasing the likelihood of retaining information in their long-term memory.
Companies that have adopted microlearning have seen a 130% increase in engagement and productivity over those that don't use it. 78% of the employees felt more confident in task completion after the training.
Maintain 100% compliance with industry regulations
In the travel sector, your staff not only focus on delivering exceptional services but also must maintain 100% compliance with industry regulations. When you have a diverse team of travel professionals working different shifts, ensuring mandatory compliance can often become a time-consuming administrative task.
Solve this with Ocasta Engage’s trackable acknowledgements. This feature allows you to request that your travel team acknowledges having read and understood every compliance document you send. You have the flexibility to schedule these acknowledgements to be read daily, weekly, monthly, or annually, giving you complete control over your team's adherence to industry standards.
Optimise the entire employee experience with user insights
With Ocasta Engage, everything is trackable, so you can make your training and comms more effective.
Instead of relying on guesswork, our insights provide clear guidance into what's working and what's not. This data-driven approach ensures that your efforts are directed where they matter most, leading to lower turnover rates and improved performance.
Unlock elevated performance from your travel teams, facilitate connection, and drive a strong company culture with Ocasta Engage.
