Internal Communications Explained

Whether you’re new to the world of internal communications or are faced with unfamiliar terminology, this comprehensive internal comms glossary is designed to swiftly bring you up to date with the essential language and concepts of internal communications.

Ben Collier Ben Collier

What is facilitating communications?

Facilitate communications in internal comms with strategies for clear, two-way communication that engages employees and supports organisational goals. Learn best practices and tools.

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Ben Collier Ben Collier

What are internal communications apps?

Internal communications apps provide mobile-friendly solutions for engaging both desk and frontline workers, helping organisations centralise updates and communication.

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Ben Collier Ben Collier

What are knowledge gaps?

Knowledge gaps are areas where there is a lack of information or understanding. Learn why they're important in internal comms and how to address them.

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Ben Collier Ben Collier

What is an internal podcast?

An internal podcast is an engaging tool for modern internal communications, allowing for a personalised and flexible way of keeping employees informed and connected.

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Hayley Biggs Hayley Biggs

What is communication measurement?

Communication measurement is critical for optimising internal comms strategies, ensuring messages resonate with employees and contribute to organisational goals.

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Hayley Biggs Hayley Biggs

What is an all-hands meeting?

All-hands meetings are pivotal for fostering a unified and transparent organisational culture, where every employee feels informed and involved.

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Hayley Biggs Hayley Biggs

What is cascade communication?

Cascade communication is vital for ensuring consistent and efficient information flow in organisations, particularly in aligning employees with strategic goals.

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Hayley Biggs Hayley Biggs

What is knowledge sharing?

Delve into the importance of knowledge sharing in fostering a collaborative, innovative, and efficient workplace, and how it underpins successful internal communications.

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Hayley Biggs Hayley Biggs

What is key messaging?

Discover the role of key messaging in achieving consistent, clear, and effective communication within organisations, aligning employees with core values and objectives.

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Hayley Biggs Hayley Biggs

What is Feedback Culture?

Explore the significance of feedback culture in fostering open communication and continuous improvement in organisations, enhancing employee engagement and collaboration.

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Hayley Biggs Hayley Biggs

What is User Generated Content (UGC)?

Discover how User Generated Content (UGC) in internal communications empowers employees to contribute to the organisational narrative, enhancing engagement.

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Hayley Biggs Hayley Biggs

What is push and pull communication?

Learn about the roles of push and pull communication in internal comms, ensuring information is both effectively disseminated and accessible.

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Hayley Biggs Hayley Biggs

What is an adoption rate?

Discover the importance of measuring the adoption rate in internal communications to understand employee engagement with new tools and processes.

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Hayley Biggs Hayley Biggs

What is analytics and reporting?

Explore how analytics and reporting in internal communications provide essential insights for tailoring strategies and improving employee engagement.

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Hayley Biggs Hayley Biggs

What is personalisation?

Discover how personalisation in internal communications tailors messages to individual preferences and needs, enhancing engagement and effectiveness.

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Hayley Biggs Hayley Biggs

What is gamification?

Explore how gamification uses game-design elements in the workplace to boost employee engagement and participation in internal communications initiatives.

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Hayley Biggs Hayley Biggs

What is compliance?

Learn about the importance of compliance in ensuring that organisational operations and communications adhere to legal, ethical, and industry standards.

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