Internal Communications Explained

Whether you’re new to the world of internal communications or are faced with unfamiliar terminology, this comprehensive internal comms glossary is designed to swiftly bring you up to date with the essential language and concepts of internal communications.

Ben Collier Ben Collier

What is an internal podcast?

An internal podcast is an engaging tool for modern internal communications, allowing for a personalised and flexible way of keeping employees informed and connected.

Read More
Hayley Biggs Hayley Biggs

What is communication measurement?

Communication measurement is critical for optimising internal comms strategies, ensuring messages resonate with employees and contribute to organisational goals.

Read More
Hayley Biggs Hayley Biggs

What is an all-hands meeting?

All-hands meetings are pivotal for fostering a unified and transparent organisational culture, where every employee feels informed and involved.

Read More
Hayley Biggs Hayley Biggs

What is employee engagement?

Employee engagement is essential for creating a motivated and committed workforce, with effective internal communications being key to fostering this engagement.

Read More
Hayley Biggs Hayley Biggs

What is cascade communication?

Cascade communication is vital for ensuring consistent and efficient information flow in organisations, particularly in aligning employees with strategic goals.

Read More
Hayley Biggs Hayley Biggs

What is knowledge sharing?

Delve into the importance of knowledge sharing in fostering a collaborative, innovative, and efficient workplace, and how it underpins successful internal communications.

Read More
Hayley Biggs Hayley Biggs

What is change management?

Explore the role of change management in guiding organisations through transitions, emphasising the importance of effective communication in achieving successful change.

Read More
Hayley Biggs Hayley Biggs

What is employee recognition?

Learn about the importance of employee recognition in boosting morale, engagement, and performance, creating a positive and productive workplace culture.

Read More
Hayley Biggs Hayley Biggs

What is key messaging?

Discover the role of key messaging in achieving consistent, clear, and effective communication within organisations, aligning employees with core values and objectives.

Read More
Hayley Biggs Hayley Biggs

What is Feedback Culture?

Explore the significance of feedback culture in fostering open communication and continuous improvement in organisations, enhancing employee engagement and collaboration.

Read More
Hayley Biggs Hayley Biggs

What is User Generated Content (UGC)?

Discover how User Generated Content (UGC) in internal communications empowers employees to contribute to the organisational narrative, enhancing engagement.

Read More
Hayley Biggs Hayley Biggs

What is push and pull communication?

Learn about the roles of push and pull communication in internal comms, ensuring information is both effectively disseminated and accessible.

Read More
Hayley Biggs Hayley Biggs

What is an adoption rate?

Discover the importance of measuring the adoption rate in internal communications to understand employee engagement with new tools and processes.

Read More
Hayley Biggs Hayley Biggs

What is analytics and reporting?

Explore how analytics and reporting in internal communications provide essential insights for tailoring strategies and improving employee engagement.

Read More
Hayley Biggs Hayley Biggs

What is personalisation?

Discover how personalisation in internal communications tailors messages to individual preferences and needs, enhancing engagement and effectiveness.

Read More
Hayley Biggs Hayley Biggs

What is gamification?

Explore how gamification uses game-design elements in the workplace to boost employee engagement and participation in internal communications initiatives.

Read More
Hayley Biggs Hayley Biggs

What is compliance?

Learn about the importance of compliance in ensuring that organisational operations and communications adhere to legal, ethical, and industry standards.

Read More