Internal Communications Explained

Whether you’re new to the world of internal communications or are faced with unfamiliar terminology, this comprehensive internal comms glossary is designed to swiftly bring you up to date with the essential language and concepts of internal communications.

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What are Frontline Comms?

Discover the importance of frontline comms in engaging and supporting the crucial frontline workforce, ensuring they are aligned with organisational goals.

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What is Employee Advocacy Training?

Explore the benefits of Employee Advocacy Training in empowering staff to confidently promote their organisation, enhancing brand presence and engagement.

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What is Work-Life Balance?

Explore the importance of work-life balance in internal communications for enhancing employee well-being and fostering a supportive workplace culture.

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What are Engagement Rates?

Discover the importance of measuring engagement rates in internal communications to ensure messages resonate with and actively involve employees.

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What is a Feedback Mechanism?

Uncover the role of feedback mechanisms in internal communications for enhancing two-way dialogue, employee engagement, and organisational growth.

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What does "From the Top" mean?

Learn about the significance of "From the Top" communications in internal comms for aligning the organisation with leadership's vision and goals.

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What is a Feedback Loop?

Learn about the importance of feedback loops in internal communications for fostering a culture of openness, responsiveness, and continuous improvement.

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What is Honest Communications?

Discover the importance of honest communications in building trust and engagement within organisations, fostering a transparent and inclusive culture.

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What is Internal Branding?

Explore the concept of Internal Branding and its critical role in aligning employees with the company's brand values, culture, and objectives for cohesive brand advocacy.

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What is an Internal Branding Campaign?

Explore the significance of Internal Branding Campaigns in building a unified and engaged workforce that embodies and advocates the company's brand values.

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What is Influencing and Advising?

Explore the importance of influencing and advising in internal communications for guiding decision-making and fostering a cohesive organisational culture.

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What are Deskless Employees?

Discover the importance of integrating deskless employees into internal communication strategies to enhance engagement and operational coherence.

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What is Communication Mix?

Discover the importance of a balanced Communication Mix in internal communications for ensuring effective and inclusive messaging across an organisation.

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What is Advocacy in Internal Comms?

Explore the role of advocacy in internal communications, empowering employees to become brand ambassadors and enhance the company's reputation.

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What is an Acknowledgement?

Understand the importance of acknowledgements in internal communications for fostering a culture of appreciation, engagement, and open dialogue.

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What is Bottom-Up Communication?

Explore the importance of bottom-up communication in fostering an inclusive workplace where every employee's voice is heard and valued.

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What is Strategic Communication Advisory?

Delve into the role of Strategic Communication Advisory in shaping effective internal and external communication strategies that align with organisational goals.

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