Comms and engagement ideas for frontline teams
Best learning management systems for frontline employees in 2024
Frontline employees struggle more than anyone else to find time for learning so make it easy for them. Discover our list of the best learning management systems for frontline employees in 2024.
Employee training plan template download for frontline teams 2024
Use this free training plan template to keep on top of all your training needs and ensure your staff are learning consistently and effectively. When used properly you should start seeing results.
How to effectively train your B2C sales team to improve product knowledge
Customers come to your physical store because they want superior help and support. If your sales advisors can’t offer that because they are not clued up on their product knowledge, the chances of you losing the sale are very high.
How to create a mobile-ready online course
Optimising a learning course for mobile can be trickier than it looks. Follow our step by step guide to create yours and discover the technical requirements that you need to keep in mind.
How to ensure your frontline sales training programme delivers results
Why isn’t your B2C sales training programme delivering the results you need and what can you change to start seeing a difference? Find out here.
How to incorporate ‘learner needs’ into training programmes for your customer-facing teams
Too many companies are ‘ticking the box’ of delivering employee training programmes without meeting the needs of their employees. Discover how to deliver effective employee training by incorporating the needs of your learners.
Overcoming common challenges for frontline sales teams
If you’re a frontline sales manager working in the B2C industry, you’ll probably have noticed the lack of resources and tips which are out there to help people like you. Discover our expert guide on how to overcome sales challenges in the B2C industry.
Designing a training programme for sales employees - your step-by-step guide
Follow our step-by-step guide which details exactly what you need to do to create an effective training plan for your employees.
85 questions to ask your frontline team about your workplace training
Is your training meeting the needs of your frontline employees? Asking the right questions can help you assess how effective your training is and what you can do to improve.
How to ensure your frontline team learns daily
Top performing sales teams are almost guaranteed to carry out sales training on a regular basis. If you’re struggling to get your team to learn on a daily basis then discover our easy tips which will get them learning in no time.
Why it pays to invest in a mobile-first learning management system
Mobile-first learning management systems are gaining popularity and for good reason too. Find out some of the main benefits companies are reaping when they adopt a mobile LMS.
The key areas of development for frontline employees you shouldn’t ignore (with examples)
There are certain key areas of development which all employees should learn. These areas are crucial to success no matter what industry you work in. Discover the critical areas which you should be developing with tips and examples to help put your learning into action.
What is flexible learning and why is it crucial for employees in 2024?
2021 has been anything but predictable and flexibility has had to be at the top of everyone’s agenda. Your employee learning efforts should be no different. Discover what flexible learning is and how you can implement it in your workplace.
How can you measure employee knowledge?
Employee knowledge is paramount to business success, but how can you measure it and what are the warning signs that tell you knowledge is lagging? We tell you what to look out for and how you can fix the issues.