Workvivo vs Meta Workplace Replacement
As Meta announces the discontinuation of Workplace, many internal communication professionals are seeking suitable alternatives to keep their teams connected and informed. One noteworthy option emerging in the market is Workvivo, a platform that has gained traction as a robust solution for internal communication and employee engagement. This article explores Workvivo as a potential replacement for Meta Workplace, delving into its features, user experiences, and value propositions to provide a comprehensive comparison for internal communications professionals.
Overview of Workvivo
Workvivo is an internal communications platform designed to boost employee engagement and streamline communication within organisations. Founded in 2017, the company has quickly grown, positioning itself as a leading alternative to traditional intranet systems and other internal comms tools. Unlike Meta Workplace, which leans heavily on social media-style interactions, Workvivo focuses on creating a more structured and purposeful communication environment. This platform integrates various features, such as social feeds, recognition systems, and content sharing, all aimed at fostering a connected and informed workforce.
For more insights into how effective internal communications can transform your organisation, visit our blog.
Feature comparison: Workvivo vs Meta Workplace
Product/Service Features
Workvivo offers a suite of features tailored for internal communication, including a social feed for updates, a recognition tool for celebrating employee achievements, and content sharing capabilities. It also provides analytics to track engagement and effectiveness. In contrast, Meta Workplace is designed to mirror the social media experience, with features like group chats, video calls, and a news feed. While both platforms support communication and engagement, Workvivo's structured approach and emphasis on internal content stand out as key differentiators.
User Experience
Workvivo's user interface is intuitive and user-friendly, designed to be accessible even to those less familiar with digital tools. It emphasises ease of navigation and clarity in content presentation. Meta Workplace, meanwhile, offers a familiar experience to those accustomed to Facebook, with a focus on informal and interactive communication. However, this can sometimes lead to content being overshadowed by non-work-related posts, which is less of an issue with Workvivo's more structured feed.
For a deep dive into user experience in internal communication platforms, check out our article on optimising user experience.
Performance and Reliability
Workvivo boasts high reliability with minimal downtime, ensuring consistent communication. It supports various content types and is accessible on multiple devices, making it a versatile choice for modern workplaces. Meta Workplace also offers strong performance, with robust video conferencing capabilities and integration with other Meta services. However, its focus on a social experience can sometimes detract from its reliability as a core communication tool.
What people are saying about Workvivo
Workvivo has received positive feedback for its user-friendly design and effectiveness in fostering employee engagement. Users appreciate the platform's ability to highlight important updates and recognise achievements, creating a more connected workplace. Some critiques include the desire for more advanced analytics and customisation options, though these are areas the company continues to develop.
Explore more on user feedback and its impact on platform selection here.
Value for Money
Workvivo is competitively priced, offering various subscription tiers to accommodate different organisational sizes and needs. This flexibility makes it an attractive option for small to medium-sized businesses looking for an affordable yet comprehensive internal comms solution. Meta Workplace, while offering a familiar interface and comprehensive feature set, can be more costly, especially for smaller organisations that may not need all its capabilities.
For a comparison of costs and benefits of internal communication tools, visit our pricing guide.
Customer Support and Service
Workvivo provides extensive customer support, including a dedicated help centre, live chat, and email support. The company's responsiveness and personalised service are often highlighted in customer reviews. Meta Workplace also offers robust support options, including a comprehensive help centre and community forums. However, the personalised support level may vary depending on the organisation's size and subscription level.
Customer Reviews and Testimonials
Workvivo has garnered positive reviews for its ease of use and effective communication tools. Customers praise its impact on employee engagement and organisational transparency. Some testimonials highlight the platform's role in improving morale and creating a more inclusive workplace culture. While Meta Workplace also receives praise for its communication tools, some users feel that its social media-style interface can sometimes distract from work-focused communication.
Target Audience and Use Cases
Workvivo is ideal for organisations of all sizes looking to enhance internal communication and employee engagement. Its structured approach makes it particularly suitable for industries where clear, consistent messaging is crucial, such as healthcare, education, and retail. Meta Workplace, with its familiar social interface, may appeal more to tech-savvy organisations or those already integrated into Meta's ecosystem. However, it may not be the best fit for industries requiring more formal communication channels.
For more on choosing the right tool for your industry, explore our industry insights.
Pros and Cons
Workvivo Pros and Cons
Pros:
Intuitive user interface
Strong focus on employee engagement
Effective recognition tools
Flexible pricing options
Cons:
Limited advanced analytics
Customisation options could be improved
Meta Workplace Pros and Cons
Pros:
Familiar social media-style interface
Robust video and chat features
Integration with other Meta services
Cons:
Potential for content to be overshadowed by non-work-related posts
Higher cost for comprehensive features
Consider Ocasta Engage
While exploring alternatives like Workvivo, it's also worth considering Ocasta Engage.
Ocasta Engage presents a unique approach focused on frontline knowledge and engagement. Ocasta Engage prioritises clarity and the effective delivery of critical updates and training, ensuring that essential information reaches employees without the distractions of a social media-style platform.
Ocasta Engage's standout features include:
Communicate Change: Ensures that important updates are delivered directly to the right employees.
There When Needed: A knowledge hub that offers on-demand access to essential resources.
Embed Understanding: Utilises microlearning to ensure employees thoroughly understand and retain important information.
It is used by large companies such as Virgin Media O2, Next, and Tesco Mobile, which achieve a 94% engagement rate and 98% of all comms being read consistently.
“We’ve never had performance like this with any of our platforms.”
— Jody Myers - Head of Core Operations. Virgin Media O2
See more reviews of Ocasta Engage on G2.
Discover more about Ocasta Engage's unique features on our internal communications page.
Final Verdict
Workvivo and Meta Workplace both offer robust platforms for internal communication, each with its unique strengths and weaknesses. Workvivo's structured and user-friendly design makes it an excellent choice for organisations seeking a focused communication tool, while Meta Workplace's social media-style interface may appeal to those looking for a more interactive experience. However, for those prioritising targeted and trusted communications, Ocasta Engage offers a distinctive alternative, emphasising clarity and reliability.
What to do next?
Choosing the right platform for your organisation depends on your specific needs and communication goals. Explore the features of Workvivo and Meta Workplace, and consider whether Ocasta Engage's focused approach aligns with your team's requirements. Each platform offers unique benefits, and your choice should reflect the priorities and culture of your organisation. Make an informed decision to ensure that your internal communications are effective, engaging, and supportive of your business objectives.
