Ocasta Engage voted easiest setup and easiest to do business with on G2

Employee engagement software is an essential tool for large customer-facing companies.

It streamlines processes, supports staff with everything they need, improves productivity, and helps employees feel valued and recognised at work. 

However, as anyone who has dealt with complex business software knows, some platforms can be frustrating and time-consuming to use. And unfortunately, some SaaS companies aren’t as helpful as you’d like them to be. 

Have you ever felt burned by complicated employee engagement software? 

Perhaps you spent hours trying to navigate a confusing user interface, struggled to find the right settings to configure the software to your needs or waited days to get a response from the customer support team. 

The team at Ocasta know these issues all too well, which is why we created a seamless engagement platform which is exceptionally easy to use, where customers can expect friendly, genuine and helpful support whenever they need it. 

And you don’t have to take our word for it, G2; the software review site has voted Ocasta Engage as one of the easiest platforms to setup and the easiest to do business with amongst all employee engagement platforms on the site. 

What makes our employee engagement platform so effortless? 

Ocasta Engage offers a beautifully simplistic design and seamless user experience which teams actually enjoy using. 

Employees and managers do not require any training to use the software because it has been created with the end user in mind. 

Every feature was designed to provide an effortless user journey where users could focus on the value that the platform gives them rather than worrying about its functionality. 

Who are the team behind Ocasta Engage and why are they so easy to do business with? 

We’re a team of experienced employee engagement experts who genuinely care about your success and the happiness of your staff. 

We will always be open and honest with you from the start and any questions or requests will be answered with complete transparency, whether that’s in our best interest or not. 

That’s because we want you and your team to thrive so it’s important we give you the best and most effective recommendations based on your business goals. 

“From the very beginning the team at Ocasta have been open, honest and willing to understand our business needs and how they could support us to meet our objectives. It feels like working with one of our team.” Jody Myers. Head of Business Planning, Engagement & Communications

“The team are very approachable, open and honest, none of them ever feel like they’re being disingenuous and they’re always transparent about challenges. They never gloss over anything and always tell us the truth. Our meetings are always nice and informal.” James Farris, Communications Manager 

We don’t work to a checklist, instead, we work to support your individual company objectives and that means our expert team will always be on-hand to support you at every stage of your employee engagement journey. 

Why is the ease of setup so crucial for fast-paced, customer-facing teams? 

Fast-paced, customer-facing teams such as sales or customer support, need to be able to quickly and efficiently onboard new tools and technologies to keep up with the demands of their jobs. 

The ease of setup is crucial for these teams because they often have limited time and resources to dedicate to learning and setting up new software. The easier it is to set up a tool or technology, the more time they can dedicate to actually using it to engage employees.

Complex setup processes can also result in downtime for teams as they troubleshoot and figure out how to use the new tool. This can impact their ability to serve customers and ultimately impact the business's bottom line.

If a tool is difficult to set up, team members may be less likely to adopt it and fully integrate it into their workflows. This can lead to low adoption rates and reduced engagement results for the business.

In a fast-paced industry, businesses need to be able to move quickly to stay ahead of the competition. The easier it is to onboard new tools and technologies, the faster a business can innovate and adapt to changes in the market.

Here’s what people are saying about Ocasta Engage 

"Fantastic tool, greatly received by users"

The Engage platform is innovative and well thought out, providing a great experience for users. Publishing articles is a seamless experience and I love the fact that users can interact using emojis and comments. I also love that the tool can be personalised with things like banners, making it unique to our company and priorities and making important information stand out.

A big hit with our users is the recognition element as it's easy to use and perfect for recognising great behaviours instantly. Being able to add rewards to this is something that has been a huge benefit to our team and greatly received by users. Given the current climate, being recognised and being able to convert a reward into vouchers of your choice in seconds is unmatchable in my opinion.

Previously we were having to use vouchers for recognition which takes time ordering and can also be costly in fees. We also had a system in place where regional managers would message us with people they wanted to recognise throughout the month which was admin heavy and time consuming. By having the function to add rewards to recognition, and nominate users who are able to directly hand out these rewards, it's greatly improved both the experience for users and us as a team and these elements don't consume quite as much time.

"Excellent communications and engagement platform"

Ever since the initial meeting with Ocasta, we felt that Engage would be the right communications platform for our team. Easy to upload content, reliable and easy to use. It has a simple design and layout for our end-users. We have required additional development and working with Ocasta to get this completed has been seamless.

We had a need for a communications platform and the idea to bring reward and recognition into our remit. We achieved both with Engage.

Are you looking for an engagement platform that’s easy to use, boasts a 98% active user rate and is actually effective at influencing positive behaviours within your business? 

Join the likes of Virgin Media O2, Next and Tesco Mobile, who all use Ocasta Engage to improve employee engagement and customer experience within their business.

Book a free action-packed demo below, where one of our friendly experts will walk you through the platform. Demonstrating exactly how it can impact employee morale and performance in your business.